no confrimation email

[jayticey]

I made an on line order this morning , I had a screen come up with my order number and that everything was good to go and a message saying I would get a confirmation email which even after four hours I haven't received , am I going to get my order as have paid the up front fee

[Chris_B]

@jayticey   Have you checked in your spam folder ?  If nothing is there I suggest you call customer services. 

[jayticey]

Tried that but as I don't have a xko or xkn number there is nothing they can do apparently, wish I had written it down when it came up on the order screen