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Haven’t received my phone order

Domwest22
Explorer

‎26-03-2020 06:55 AM

Its the iPhone XS 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎26-03-2020 07:30 AM

@Domwest22   When did you order it ?  Did you get confirmation of a order ?  Did you get a XKO or XKN number ?
have you received a tracking number ?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Domwest22
Explorer
In response to Chris_B

‎26-03-2020 10:16 AM - last edited on ‎26-03-2020 10:29 AM by EE Community Moderator

xxxxxxxxxx Is the order they gave me and it’s been well over 2 weeks

 

[mod edit: please do not post personal information on the public board. Thanks!]

0 Helpful
Katie_B
EE Community Support Team
In response to Domwest22

‎26-03-2020 11:59 AM

Hi there @Domwest22. 

 

What colour and memory size did you order?

 

Have you tried tracking your order by using the online tracker?

 

Speak soon, 

 

Katie 🙂

0 Helpful