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no confirmation email

martamxrtinss
Investigator
Investigator

‎24-08-2021 06:07 PM

i upgraded my phone today over the phone and didnt receive no confirmation email or anything so i called 150 and spoke to an advisor and they said theyd resend the email but it still hasnt come through and ive checked junk... however they said i should be getting a text from DPD tomorrow morning about delivery times so do i need to be worried?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎24-08-2021 08:47 PM

Hi @martamxrtinss 

 

It seems you have your answer. DPD will text you with a delivery time. 

 

CS should be able to give you your order number to track on EE order tracking.

 

Thanks



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