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Another year to run on contract that doesn't work EE Mini WiFi

Mer17
Investigator
Investigator

‎24-08-2021 06:57 PM

I pay £40 a month on EE MINI WIFI that is no good for where I am. 

I have tried to cancel  but I have another year to go on contract.

Is there anything I can take off the contract to make it cheaper.

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎24-08-2021 07:04 PM

You cannot downgrade your plan mid-term until you reach your upgrade window from 45 days before end of term. Do you have any add-ons/extras you can remove?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star

‎24-08-2021 08:49 PM

Hi @Mer17 

 

Do you have any other EE plans you could maybe transfer the data each month? 

 

You could always call EE and see if you can cancel early? You never know if you don't try. 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.