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My new PAYG SIM shows "emergency calls only"

BobFrapples
Visitor

‎24-08-2021 11:39 AM

I bought an EE PAYG SIM preloaded with £10 credit (https://www.amazon.co.uk/gp/product/B06X9C8PXF)

 

I have an unlocked, dual-SIM phone but when I inserted the new SIM, it reports "emergency calls only" and shows no bars. If I try to place a call I get "mobile network not available".

I've used a 2nd SIM before. Is there supposed to be a registration for this SIM or should it just work? 

 

Is it possible I just have no EE signal or is something wrong?

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎24-08-2021 12:44 PM

Hi @BobFrapples

 

Thanks for coming to the community. 

 

This should show signal for you, are you in the UK at moment? 

 

Thanks 🙂

 

Leanne.

0 Helpful
Northerner
Grand Master
Grand Master

‎24-08-2021 08:55 PM

Hi @BobFrapples 

 

In addition to @Leanne_T  question does the SIM packet have an expiry date? 

 

Thanks 



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