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netgear night hawk mr1100 not connect to ee

syd11
Investigator
Investigator

netgear night hawk mr1100 not connect to ee

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @syd11 

 

What SIM are you using, pay monthly account or PAYG?

 

Are you in the UK? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

13 REPLIES 13
Chris_B
EE Community Star
EE Community Star

@syd11   Have you set it up correctly to use EE ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

Hi @syd11 

 

What SIM are you using, pay monthly account or PAYG?

 

Are you in the UK? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I think so I was trying to use a payg sim from ee

And yes in the uk

EssexBoyEE
Ace Contributor
Ace Contributor

What's the history on the Router or where did it come from, there are various Models / Firmware on these.

 

What's the full Model Number

 ending with, should be on the Box.

Telstra works fine on three but no other sim car will work 

Does any one no what the settings should be for nighthawk netgear mr1100 for EE 

as on the app there is not much choice .

syd11
Investigator
Investigator

Looks like I’m stuck with three data sim 

good job I did not go into contact with EE as the nighthawk netgear mr1100 does not work on there network 

and there customer service is more than useless.

So its from the Telstra Network ?