mobile wifi gifting
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04-06-2020 09:27 PM
I am unable to gift data from my mobile wifi to my phone.I have managed this before without any problems.
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04-06-2020 10:07 PM
Why not? What's the error msg?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-06-2020 10:03 AM
When I tap where to gift to,my mobile number is’greyed out’. I can gift from my mobile to my WiFi but haven’t used my WiFi credit so wanted to transfer this data to my phone.
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05-06-2020 12:30 PM
Is your 4GEE WiFi on a 30-day contract? You can't gift from those.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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05-06-2020 12:41 PM
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05-06-2020 02:50 PM
Thanks for confirming @Hippygirl.
How much data is remaining on your mobile WiFi?
Are you able to access your bills when you log in to your My EE?
Katie.
