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02-08-2020 10:04 AM
Hi i have just upgraded my sim only pay monthly plan and my loyalty scheme has not been put on to my add-ons does this still apply thank you
02-08-2020 10:48 AM
Hi @lewis210105
Loyalty discounts tend to be tariff specific, so if you upgrade you lose any applicable discounts on your old account to benefit from those on the new one. The only time this is different is when you have a partner perk discount.
Thanks