locked old phone

edgio
Visitor

‎18-10-2021 05:09 PM

Hi I wonder I you could help.

I had a Samsung Galaxy 4 telephone with with EE sim card  (at least 5 years ago).

I since had a Samsung Galaxy S7 and currently a Samsung Galaxy S9 all with EE.

My problem is I have a great number of photos and family memories on my Samsung Galaxy 4, but I can not remember my pass word and when trying I get blocked due to numerous failing attempts.

I have read on line and the recommendation is to reset the the phone to its original settings but this will imply losing all my photos and memories.

Is there any form that this old phone can be unlocked without losing my precious memories?

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XRaySpeX
EE Community Star
EE Community Star

‎18-10-2021 07:14 PM - edited ‎18-10-2021 07:15 PM

@edgio : Can't you just connect it to a PC by USB & copy the photos to it & thence to your other Galaxy of choice. Photos are to be found in folder DCIM.

 

Other there is Samsung Smart Switch or Kies but I'm not sure either will be compatible with all your Galaxies.

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