The EE Community

Does 5G on PAYG SIM mean changing plan?

Hi,I actually work for EE and have a friends and family discount which my wife uses, and in turn has both our kids accounts linked to hers. My daughter has a Pixel 7a but I've noticed she never gets a 5G signal, presumably as her (quite old) SIM plan...

call Recording

Is anybody else having problems with call recording, have followed the instructions to disable but am unable

Help

I'm having trouble receiving one time passcodes is there any solutions 

DTMF / touch tones do not work when roaming in the US

Hey everyone,I have a very strange, but entirely repeatable, problem when roaming with my EE plan in the US. I use a Google Pixel 7 Pro, but I remember experiencing this with a Pixel 6 Pro too back when I had that device.Whenever I am Stateside, any ...

My iPhone 12 Has a Smashed Back Screen, I Need To Order a Nano SIM

Hi EE,Just started a community account so I can publish my query on here.  I have my iPhone 12 (lilac) that was given to me second hand by my father where the software itself works completely fine, however I do not have a valid network connection sin...

TNT Sport Simulcast and thumbnails

Couple of observations/questions on the linear EPG TNT Sports channelsFirstly about content. Since the withdrawal of the Eurosport channels and their content being made available on TNT Sports I have noticed an increasing incidence of simulcasting t...

Smart Wifi pro wired backhaul issues

HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...

trade in

so ive upgraded my phone but accidently chose a trade in option but have no intention of training my current phone in is there a way around this or an alternative? 

Meta Quest Xbox activating 24 month game pass in bundle

I have activated the three months free game pass included in my Meto quest box, so how do I go about redeeming my 24 month pass which was included in my bundle? @Gamer2 

My Online bill cant view it why