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itemized billing-I do not see a list of in and outbound calls? I do see the text

Rico007
Explorer

‎26-06-2021 07:11 AM

It appears I have this feature - however I only see the text messages not a list of in and outbound calls

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎26-06-2021 08:17 AM

Morning @Rico007

 

Thanks for coming to the community. 

 

Do you currently pay for itemised billing? 

 

Are the texts chargeable that are showing on your bill?

 

Thanks 🙂

 

Leanne.

0 Helpful
Ffran1
Visitor
In response to Leanne_T

‎20-12-2021 09:16 AM

I don’t currently have itemised billing. Is there any way I can get this data retrospectively?

0 Helpful
Leanne_T
EE Community Support Team
In response to Ffran1

‎20-12-2021 09:46 AM

HI there @Ffran1

 

You would need to have itemised billing set up to see this information on your account. 

 

If you would like this for future bills, please give us a call on 150 and the team can help set this up for you. 

 

Leanne.

0 Helpful