Community Activity

Eufy Doorbell

Hi, I am having real difficulties setting up my Eufy Doorbell to the wi-fi it just wont connect? i have changed the setting in the management page to 2.4. I have re set the eufy but it says to turn off Firewall and I am unable to turn off Firewall in...

jenbird by Investigator
  • 1171 Views
  • 24 replies
  • 0 Helpful

Smart Hub Pro: Hands On - The good, the bad and the ugly

Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...

ChicChoco by Skilled Contributor
  • 26799 Views
  • 77 replies
  • 34 Helpful

Bill payment isn't showing on EE after two weeks

I paid my bill via card on Tuesday 19th December for quite a sizeable amount of money, which was immediately taken from my bank account.The bill was still showing unpaid, and after getting in touch with customer services, they said to wait and the mo...

austenliam by Established Contributor
  • 1291 Views
  • 11 replies
  • 0 Helpful

Payment taken but no confirmation or device received

Hello,I placed an order 3 days ago for a smart hub 4g device (mobile internet) under a monthly contract (domiciliation 50£) and paid directly £150 upfront for the device. The money has been taken from the bank instantly but I haven't received any con...

BenLola by Investigator
  • 1025 Views
  • 5 replies
  • 0 Helpful

Number migration and change of ownership

Hi My daughter currently has a number under Three, the contract is in my name but she's authorized person. This means she has some limitations on managing the account, specially considering I moved to Spain and she's still in the UK. Since the contra...

snesit by Explorer
  • 68 Views
  • 8 replies
  • 4 Helpful

No confirmation email

I placed an Iphone 16 pro max order but I did not recieve any confirmation email i checked the spam folder as well please tell me how i can get my order number and everything payment is already done from my side