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20-10-2020 11:31 AM
Saw that there was an XS/XS Max thread back in 2018 and fancied seeing if anyone would respond to a new one for the iPhone 12 preorders!
Ordered myself an 128GB iPhone 12 Pro in Pacific Blue, albeit it with minimal photos showing the new colour so I'm a little nervous as someone who's gone Silver for the past few years.
Order is currently sat at Order Confirmed, Awaiting Confirmation for the delivery date but I hope this evening (as per previous years) it changes to delivery for Friday.
What phones and experiences has everyone else had this year?
02-11-2020 09:23 PM
I’ve spoken to live chat and they have no idea when I will get my phone, other than they will be send it once they have stock. No timescale given whatsoever which does worry me a bit!
02-11-2020 09:39 PM
What phone did you order
02-11-2020 09:43 PM
Download the DPD app people, it's more of an update and can edit delivery choose time etc my order status through EE still says awaiting confirmation but on DPD app I got a notification and it's come up as an active parcel now and says we have received your details and expect to receive your parcel shortly
02-11-2020 09:47 PM
02-11-2020 10:25 PM
Mine always says something went wrong
02-11-2020 10:27 PM
03-11-2020 08:53 AM
I received an email on 25th when my order was processed to say I could track my order with DPD using my consignment number as reference. I don't know what my consignment number is? I've only been given an order number from EE and my dashboard still says 'Awaiting confirmation' for delivery date and nothing else 😞
03-11-2020 10:57 AM
03-11-2020 11:17 AM
They’ve quoted me another “7 days max” 🙄 I’m so tempted to just cancel the order and leave ee. Idk how everyone is tracking their orders with dpd before getting texts but I tried to get my tracking order and they said I don’t have one. They aren’t doing anything to help everyone during the crisis. Their handling of this mess is appalling. I’ve had enough now. 16th at 220pm is when I placed my order. And I’m now being quoted a full week into November...what even was the point of preordering.
03-11-2020 12:16 PM
It is a joke mate.
We have all been shafted.
I ordered mine the 18th and date has changed a few times.
This last update changed from the 2-7th to the 5-10th of November.
Kind of given up chasing them.
Everyone reports different feedback from different representatives.
I would cancel but I’ve waited so long i might as-well stick it out.
I did consider getting the 12 pro max but that’s way too big.
I will wait until the 10th most then if not, probably cancel and get a samsung S20