cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

iPhone 12 and 12 Pro preorder thread

Kyemaloy
Established Contributor
Established Contributor

Saw that there was an XS/XS Max thread back in 2018 and fancied seeing if anyone would respond to a new one for the iPhone 12 preorders!

 

Ordered myself an 128GB iPhone 12 Pro in Pacific Blue, albeit it with minimal photos showing the new colour so I'm a little nervous as someone who's gone Silver for the past few years.

 

Order is currently sat at Order Confirmed, Awaiting Confirmation for the delivery date but I hope this evening (as per previous years) it changes to delivery for Friday.

 

What phones and experiences has everyone else had this year?

778 REPLIES 778

I literally just rang to see if mine is coming and they said it could still come today despite not having confirmation. They have,  and still are, aiming to get as many out today as possible but could also be 14 days. They couldn’t check my order for me. Sounds like they aren’t tying to fob us off don’t it. 

Perry-shay
Established Contributor
Established Contributor

For a confirmed update.

 

To all those who ordered the iPhone 12 Pro in gold the 128GB variant specifically, there is 0 stock.

 

Pre-Order date is irrelevant.

 

Some will receive it and some won’t.

 

The only phones available in all colours for delivery tomorrow is the iPhone 12 ( regular edition). Many will be without there new shiny phone for another week.

 

They did note that it does state before ordering expected within 14 days.

 

I agreed, however pre-orders don’t normally work that way in my experience from any retailer.

 

I think EE don’t understand the concept  of a launch day product being expected on launch day.

 

Many of us simply have a open sales order that has no information available from DPD as until they collect your phone and update shipping details EE aren’t able to provide any update as they’re waiting for them also.

 

Many of us won’t receive  the phone until next Friday which is quite annoying if I’m honest.

 

Especially considering I’m a new EE customer as of this week as I’ve never had a line with EE before.

 

Not the best start you’d hope for eh?

 

These things can’t be helped.

 

We all share the same annoyance & disappointment i assure you.

Sorry stupid phone changed the word. I meant it DOES sound like they are trying to fob us off. 

sleepy
Established Contributor
Established Contributor

@destefano98 wrote:

Can anyone let me know if they ordered an iPhone 12 pro 128gb pacific blue and will be receiving their phone today - when they ordered it? Specifically date and time 


 

Yes, I did, it arrived at 08:44am on the dot.

 

Ordered just. Before 13:00 on Friday, processed payment and received email 13:04.

 

iPhone 12 Pro - pacific blue - 128GB.

I ordered mine at 1.30 on 16th and been told I don’t have a tracking number. 

Achyson
Investigator
Investigator

Nothing from DPD or EE for me, searching the tracking number via DPD returns an error and the only correspondence I've had thus far was a confirmation email that my order was processed, along with a consignment number.

 

For reference, I ordered a graphite Pro, which it said was in stock & scheduled for a release-day delivery.

 

There's nowhere in my EE account that I can see my order, what status it's at, expected delivery date, nothing; atrocious user experience.

 

If my phone takes 2 weeks to arrive I'm cancelling and moving to another network.

It stated 23rd online, on the phone and on my confirmation email last Friday at 2pm yet I (and a number of others who were also given this clearly incorrect information) now face a wait of up to 2 weeks, possible more. Another case of EE over promising and under delivering. 

Mine is 45 minutes away!!!! :):):):)

Sent from my iPhone
Kieranb4
Established Contributor
Established Contributor

Looks beautiful 🙂 got mine at 8:30 

iPhone1233
Valued Contributor
Valued Contributor

What model did you go for?