iPhone 12 and 12 Pro preorder thread

[Kyemaloy]

Saw that there was an XS/XS Max thread back in 2018 and fancied seeing if anyone would respond to a new one for the iPhone 12 preorders!

Ordered myself an 128GB iPhone 12 Pro in Pacific Blue, albeit it with minimal photos showing the new colour so I'm a little nervous as someone who's gone Silver for the past few years.

Order is currently sat at Order Confirmed, Awaiting Confirmation for the delivery date but I hope this evening (as per previous years) it changes to delivery for Friday.

What phones and experiences has everyone else had this year?

[leafwolf]

When did people get their confirmation email after ordering? I'm thinking maybe since my order didn't process and get confirmed until monday, even though I ordered on friday, that I now might not get it for a while...

[Sam2018]

Email received and it’s let me upgrade delivery for before 10.30. Hopefully give me time to get it set up before I go away for a few days 😀

[Drewhl94]

I wouldn't go blaming EE and saying it's unorganised when it isn't even launch day yet, how are people blaming ee for messing up and not giving phones on launch day when it's literally before launch day. Most people will be getting their phones tomorrow and it's just ee advisors who are being overwhelmed with customers asking all these questions when they don't really know because its being dealt with systems. 

[Scottishlad79]

Worth checking, i ordered mine last Saturday, spoke to customer service on Wed as id received nothing except a text to say my tariff had changed and strangely enough they had disconnected me, Was told they could see sales notes and this was normal on pre order.

Before reading this thread... I thought it strange id still not had any comms, so contacted to ask and was told my tariff change had been actioned but no equipment order had been placed for me..  back to the end of the que for me. offered 30 pounds to say sorry for the mess-up and for disconnecting me in error for 48 hours.

not like EE to ruine what should be a nice day

[Mina99]

I called them up today and they said it could take up to 30 days to dispatch 

[Drewhl94]

Surely that's if you ordered one now, not if you preordered on pre order launch day.

EE advisors are clueless and aren't clued up but the pre order systems are pretty good

[Rancid_911]

Well I ordered at 13.40 on Friday got the first email . But then the next and next email confirming again didn’t come until Monday morning .

my tracking still shows delivery date as awaiting confirmation no 24 hours to dispatch or anything . 

but I’ve just had it appear on my DPD app arriving tomorrow and the ee tracking still says awaiting confirmation so don’t give up hope guys / girls 

[Mina99]

Yeah I guess I’ll just have to wait and see even thought my Samsung note 8 is on the verge of dying on me 

[Drewhl94]

Go with DPD information over EEs tracking.

[TomBobMack]

Ordered at 13:02 on Friday and got the 'thanks for your order' email but not the two order confirmation emails till Monday...

You've given me just the tiniest amount of hope....