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iPhone 12 Delivery Shambles

Mboogard
Visitor

‎25-10-2020 08:58 AM

Ordered iPhone on the day it went on pre-order. Tracking online yesterday (24 October) it would be dispatched within 24hrs. That is until this morning (25 October). Now it’s says it will be dispatched between 30 October and 2 November. What happened to the 24hrs? Why no communication from EE or DPD? 

2 REPLIES 2
Zakattack
Visitor

‎25-10-2020 09:27 AM

I preordered last Sunday and the tracker says it’s been dispatched but haven’t heard anything since then (Thursday) 

0 Helpful
Christopher_G
EE Community Support Team

‎25-10-2020 10:38 AM

Hi @Mboogard.

 

Welcome to the community and thanks for ordering.

 

Sorry for the delay you are experiencing. We’re working hard to get your device to you as swiftly as possible.
 

Thanks for your patience.

 

Chris