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01-04-2021 09:45 AM
Can’t access internet from iPad,it shows 4G at the top along with good signal strength. Every time it tries to Monte the there is a white circle of death indicating it is searching. There is plenty of credit available. I have taken sim out and put back in, reset network settings and tried from numerous locations with no joy
02-04-2021 12:39 PM
Good stuff NewcastleAndy, there is usually a solution to these weird problems.
05-04-2021 12:57 AM
Sounds very sound very superstitious
my observation were " data cap on ipad sim
solution EE change the data cap use on your ipad - perhaps
05-04-2021 12:59 AM
the next time this happens try and open up these two web pages
" gov.uk " and " nhs.uk " if you can open the pages on your Ipad the data cap applied
05-04-2021 03:33 PM
hello,
try opening up " gov.uk " web page or " nhs.uk " if this pages opening then EE have applied a Data cap you will find that when you call you be lest with only front line call operator who will to manage to call by leaving you on hold for long time only to back to the call to say we have run check , every thing is working fine , if you ask to be transferred to Technical yo will told i'm very sorry but they wont take calls here is the problem if your tied in to a contract you stuck if you on pay as you go the only option is add more credit .....
12-11-2021 02:18 PM
I am having this problem now can’t you tell me how it was resolved please
12-11-2021 02:54 PM
Hi @Krissij1,
Welcome to the EE Community. 🙂
What problems are you experiencing with your iPad?
James