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i entered the wrong email address when ordering

aaronkerr
Visitor

‎16-08-2018 09:39 PM

i entered the wrong email address when ordering, now cant get the conformation email.

i have the conformation number and date prossesed.

how do i get the email sent to a diffren address?

do i need it?

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎16-08-2018 09:48 PM

Hi @aaronkerr

 

Give EE CS a call tomorrow and ask them to amend your email, and you can also ask about your order.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎17-08-2018 09:18 AM

Hi @aaronkerr,

 

Welcome to the EE Community.

 

It's a good idea to update your email address with customer services but don't worry about your current order, you'll get a text message with tracking details as soon as it's dispatched.

 

Thanks

 

James

 

 

0 Helpful