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ee packs pay as u go

g7iq
Valued Contributor
Valued Contributor

1 Why does  EE not send u text any more  since Feb 2021.  to warn u  your pack needs renew  2  If u text ba 150 you dont get text back say how much credit u have/ minutes, text left . 

1 SOLUTION

Accepted Solutions
g7iq
Valued Contributor
Valued Contributor

SOME HOW 150  got on to block list on phone thanck you for help   unblocked 150 now ok 

View solution in original post

7 REPLIES 7
Leanne_T
EE Community Support Team

Hi @g7iq

 

Thanks for coming to the community. 

 

Can you call 150 from the phone? 

 

Can you try texting AL to 150, do you get a reply to the message? 

 

Thanks 🙂

 

Leanne.

g7iq
Valued Contributor
Valued Contributor

since  end march2021 not had any text from ee to remind me to top up  on pay/go pack . also if text ba to 150 ee does not text back  with remaing credit / how long pack llasts due for renew .   any ideals why .    only way to find out is to log into my acount on main ee sight . via base home computer & internet .my phone old style dont use apps/ internet on my  mobile phohe   .  text/ phone calls only .    

g7iq
Valued Contributor
Valued Contributor
YES can phone 150/ text al to 150 its delveried. but notexts back 150 
g7iq
Valued Contributor
Valued Contributor

yes dial 150 ok text al to 150 deleiverd  dont get text back 

Leanne_T
EE Community Support Team

Thanks @g7iq 

 

Can you receive texts from other numbers? 

 

Thanks 🙂

 

Leanne.

g7iq
Valued Contributor
Valued Contributor

SOME HOW 150  got on to block list on phone thanck you for help   unblocked 150 now ok 

Leanne_T
EE Community Support Team

Morning @g7iq

 

Thanks for coming back and letting me know 🙂

 

Leanne.