Community Activity

Unable to view bills

Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...

MaryN2 by Explorer
  • 5018 Views
  • 29 replies
  • 17 Helpful

Data usage alert when I'm on unlimited

Hi guys,I received a data usage alert saying some services will become unavailable,but I'm on unlimited plan and signal has completely disappeared and can only use WiFi. Regards Mark

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Contributor
  • 822 Views
  • 24 replies
  • 7 Helpful

HR contact telephone number for application

Hi, can somebody please help me with a contact telephone number for HR recruitment. I have recently completed an online video interview which I received an email confirmation for. However I have now received an email saying I still need to do it. muc...

MT7119 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Apple Pay not an option?

I’m trying to pay my bill as I always do via Apple Pay, but the option is missing? I don’t have access to my card at present and my bill is overdue, so would like to get this resolved as soon as possible.

RB1988 by Explorer
  • 16 Views
  • 1 replies
  • 0 Helpful

Roaming for over 1 month

I will be in the US for 6 weeks and it looks like my only option is to buy six 7-day passes. There must be a cheaper way to do this? All the EE help is utterly useless.

Change to Lebara SIM

I am trying to set up a Samsung A266 Galaxy phone for a friend and he wants to use his Lebara SIM.I tried the SIM which will  work fine  on my phone but wont work in the Samsung. It gives a Network Unavailable Message.By process of elimination I have...

Firkin2 by Visitor
  • 33 Views
  • 1 replies
  • 0 Helpful

Resolved! Discrepancy between DoB in the website and the system

Hi, I have recently switched to EE and when I tried to link my device through the app to my EE account where I ordered my plan, I found that it got rejected. Upon checking my profile to see if everything was in order, the Date of Birth shown on the w...

OseDoe by Visitor
  • 312 Views
  • 5 replies
  • 2 Helpful

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Manage their time online with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

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