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05-01-2021 12:09 AM
my data refreshed on the 23rd of December and I've supposedly already used 43gb. My phone bill clearly shows I used on average in a month 12gb.
I would like to know why my data has magically disappeared.
05-01-2021 08:22 AM
Hi @angelicasanchez.
Welcome to the community.
Does it show that you've ran out of data in your My EE Account?
Are you still able to use data?
Did you buy an add-on last month?
Jon
