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data gifting

dsmchic
Visitor

‎15-06-2020 07:53 PM

What does this mean please in terms of data gifting between our 4Gee account and my mobile:

 

'All your accounts are below the 500mb minimum data gifting amount'

 

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎15-06-2020 08:01 PM

@dsmchic   You can only gift a minimum amount of data and that is 500meg and you have to have a minimum amount left on your account after gifting data and it believe that’s 250meg so if you have less than 500meg on your account you can not gift data at all until your plan resets on your billing cycle. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Jon_K
Former EE Employee

‎16-06-2020 08:00 AM

Hi @dsmchic.

 

Welcome to the community.

 

I see you've had some great advice from @Chris_B.

 

Have a look at our Data Gifting Help Page for more information on data gifting.

 

Jon

0 Helpful