contract to PAYG

[stevec4]

I cancelled my monthly contract is my phone locked as i want to go to PAYG

[XRaySpeX]

All EE phones are locked at purchase. 

[stevec4]

Even though my contract has been cancelled, can i still use my phone with EE PAYG

Steve

[XRaySpeX]

Yes. You don't need to get it unlocked to use an EE SIM, only for other networks.

It was the contract SIM and its number that's been cancelled, not the phone itself. 

[stevec4]

So the phone is ok ? But i need a new number and Sim to use it ?

[XRaySpeX]

Yes, you can get a free EE PAYG SIM from the EE online Shop. 

[stevec4]

X Ray , i have ordered a new sim , i suppose it will be quite easy to get going can i keep all my phone numbers that are on my phone ?

Steve

[Leanne_T]

Hi there @stevec4

Thanks for coming to the community.

What phone are you using?

Are you still using your pay monthly SIM card or has the contract now ended?

Speak soon 🙂

Leanne.

[XRaySpeX]

Yes, as long they are on the phone & not on the old SIM. Look in your Contacts for how many are stored on Phone.