2 weeks ago I upgraded my phone and I realized its performance is really poor so I requested and granted a refund. So I will send back this phone and at some point, EE will cancel the current upgrade and I will be able to get something else. The question is: can I do this upgrade now? Otherwise, I won't have any phone.
@gergoMK once EE have received the device back and this has been processed and your account has reverted back to its original state (your old contract) Will you be free to upgrade again.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
