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cancel and renew phone upgrade

gergoMK
Visitor

Hi,

 

2 weeks ago I upgraded my phone and I realized its performance is really poor so I requested and granted a refund. So I will send back this phone and at some point, EE will cancel the current upgrade and I will be able to get something else. The question is: can I do this upgrade now? Otherwise, I won't have any phone. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@gergoMK  once EE have received the device back and this has been processed and your account has reverted back to its original state (your old contract) Will you be free to upgrade again.   

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