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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

4GEE home router 2 - Small Antennas

Hi there, I have just purchase the 4GEE home router 2. It works pretty well, however sometimes the signal is low, and I would like to boost it a little.I know there is the possibility of buying the 2 small antennas that are fitting right on the back ...

palez86 by Visitor
  • 3768 Views
  • 4 replies
  • 1 Helpful

Why is 4G or 3G data stopped when on a voice call...

Hi EE technical members, I'm new to the  EE network. I have a Poco x3 phone, I've noticed when I'm on a voice call my data connection is terminated. It doesn't matter what area of London I'm in, my signal strength bars show a good strength. While on ...

Transferring eSim to Physical Sim while in contract

Howdy all - I have a question - I got a phone on contract at the beginning of the year which only accepts an eSIM. Long story short, I hate the handset, it's buggy, non responsive and I should have listened to my g/f when she said I'd regret going fo...

ChrisJ5 by Visitor
  • 4792 Views
  • 1 replies
  • 0 Helpful

Resolved! Delivery

Today I ordered some AirPod Pros as an add on to my phone plan. I spoke to a lovely woman who said on the phone “we can get them delivered tomorrow, on Tuesday. Is that okay?” I got an email saying that my order was placed and added to my plan and it...

oshua by Contributor
  • 2357 Views
  • 13 replies
  • 0 Helpful

Resolved! Minimal use Data

My iPad 4 started in 2015 with a 25Mb sim card, which has only been used for a couple of contacts in all that time and only then a couple of Mb used.  I had the Sim not appreciating that a Sim Card was to make a connection when Wi-Fi was not availabl...

Alex161 by Investigator
  • 1494 Views
  • 3 replies
  • 0 Helpful

No update on my order

Hi, I ordered my mobile upgrade on Friday 22nd, but have not yet received any update. I realise that it may take longer in the current climate but thought I'd see if there was any way to find out. I called 150 but couldn't get through for a long time...

JPW1996 by Investigator
  • 616 Views
  • 11 replies
  • 0 Helpful

Old number not ported across

I added a new number to my existing contract and the new number was being ported from Vodafone. please can someone help as I can’t get through on phone and this extra line is for an elderly relative.

Chart by Investigator
  • 651 Views
  • 9 replies
  • 0 Helpful

Problems porting number from Vodafone

Hello, My contract with Vodafone expired and I've switched to a SIM-only deal with EE.When I ordered the SIM on Jan 17, I provided EE with my PAC code. The lady on the EE helpline said that as soon as I used my new SIM it should trigger the transfer,...

New phone

I have just upgraded and I really don't like the phone, can I change it or am I stuck with it for 2 years? I'm within the first 14 days and I ordered it online.Thanks  

Steh77 by Visitor
  • 389 Views
  • 1 replies
  • 0 Helpful

Mobile Cuts Out

Hi, i upgraded to a Samsung galaxy A10 in July last year and its been great till about November. Since then, it keeps cutting out whether its on charge or not, and also when I'm in the middle of an important zoom meeting. Does anyone know what the pr...

Nikki_38 by Investigator
  • 1104 Views
  • 6 replies
  • 2 Helpful