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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15523 Views
  • 51 replies
  • 65 Helpful

4GEE WiFi Mini 2 connecting to Smart Tv

I’m trying to connect my Smart Tv to the mini WiFi, it connects and says connected. But then when I actually go to use an app, it says ‘device not connected’. So then I go back to reconnect and it has disappeared. So I find it again and it says conne...

Oaklea11 by Visitor
  • 1420 Views
  • 1 replies
  • 0 Helpful

Resolved! sim card

Due to my work virtually non existent I have dropped down to a sim only contract. I also removed my insurance cover. I forgot to ask the question as to what would happen if i lost my phone. Would EE replace my sim free of charge or would I have to pu...

Samsung watch 4g

I recently purchased the Samsung Galaxy watch that I have connected to phone and registered for data. When away from phone however it tells me no network is detected when attempting to call etc.On my account it shows up as a different phone number. C...

Resolved! Order stuck on awaiting conformation

Hi I'm wondering if anyone can help me out i ordered the s21 ultra on Friday and paid for next day delivery it didn't come on Saturday and when I rang up the girl told me that there was a problem and the order hadnt went through I got the refund of m...

Resolved! family share sim only contract

can you family share data with an unlimited sim only data contract and if so is there a transfer limit?

totty1 by Visitor
  • 1704 Views
  • 1 replies
  • 1 Helpful

Trying to cancel Smart Watch plan

Hi all, I'm trying to cancel my smart watch plan but having no success. I've tried calling 150 twice now and both times I've waited so long I get the long beeps which warns that the line was disconnected from the other end. I can just cancel the plan...

Triptych by Investigator
  • 3019 Views
  • 3 replies
  • 1 Helpful

BT friends and family discount

My son works for BT and gave me a discount code, I recently upgraded and thought I'd use the code, but it wouldn't let me. So I rang customer support who said the code must be applied by my son, I spoke to him and he said he would do it, but he can't...

PaulR68 by Investigator
  • 3825 Views
  • 4 replies
  • 0 Helpful

Re: 4GEE home wifi keeps losing wifi connection

Hi,I've been having this exact issue for months now. The signal stays on but every device gets disconnected and i have to reset the hub. Even a Ethernet connected computer loses internet. My phone which is also on ee doesn't drop at all.

Orders

Hi there I placed an order yesterday for an upgrade on my phone to get a galaxy note 9 I have had my email saying my orders confirmed but havent had anything else can anyone help?

Resolved! Phone Upgrade

I placed an upgrade order 29/01/2021 and I am trying to track my order but it is saying it cannot process the order at this time using my phone number anbd order number?

Edloc69 by Explorer
  • 1400 Views
  • 3 replies
  • 2 Helpful