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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3595 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 18878 Views
  • 51 replies
  • 65 Helpful

Internet usage

How do I see how much internet I use each day please 

Sophstar_25 by Established Contributor
  • 940 Views
  • 6 replies
  • 0 Helpful

Inactivity

I haven’t used my EE pay as you go number for one year now. I had to go back to my home country because of Covid. My app says the number is still linked to my mail but my friends using other services received mails and had to top up to keep their num...

Unable to activate SIM as phone number not recognised

My phone has not been used since purchasing. Today, have tried to register the number on My EE account but receiving error message 'We don't recognise the number you've entered'.  Tried the 'Activate your SIM' on the website and received same message...

MrsD2 by Visitor
  • 650 Views
  • 1 replies
  • 1 Helpful

Resolved! Typos and spell mistakes.

If you post and then notice an error in what you've written, is there an edit you can do or do you just live with it.                                                                Like this

Mickarchie by Established Contributor
  • 2013 Views
  • 7 replies
  • 7 Helpful

Top up problem

It doesn’t  let me confirm the payment and it doesn’t go through  

4g LTE Bands

Hello all,So i have my unlimited data sim in a 4g TP LINK MR600 router and im ive noticed i can change the bands from 1,3,7,20,38. (there are more available but i dont think they work with ee). I live in birmingham near city centre so does have anyon...

nibzy by Contributor
  • 11767 Views
  • 6 replies
  • 0 Helpful

Resolved! Second SIM

Hi How can I add a second number to PAYG EE account? I have already one old T-mobile PAYG sim and I want another SIM for other purpose (4G data) for accasional use. The second sim is uses other mobile device. How to do it to administer the second SIM...

Active and Expired Date of Sim Card (Pay As You Go)

Hello everyone! I am quite new in this country. I am wondering whether my EE sim card (pay as you go) has expired date and grace period? Based on EE app, the renewal will be on the 20th of March. What will happen if I don't renew my pack on that date...

ni_gem by Visitor
  • 1170 Views
  • 1 replies
  • 3 Helpful

No return pack

I've not received my return envelope after upgrading to an s21 ultra, I've spoken to brightstar and they said they would send another envelope but still nothing and my deadline is next week, how can I be charged for something if I have no means of se...

Resolved! Free Harman Kardon Speaker Dispute

Hello, I upgraded my phone contract on November 15th 2020 to a Samsung A51, which was promoted with a free Harman Kardon Citation One speaker on the EE website for those contract specifications, which was an influencing incentive towards my purchase....