Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15551 Views
  • 51 replies
  • 65 Helpful

EE perks account deactivated

I have tried to access  my EE Perks account at work but my account has been deactivated as I didn’t verify my work email address within the specified time. I couldn’t verify my account because my work pc will not allow me to access the link. I work f...

Booking a phone mot

Hi I'm trying to book a phone mot but It keeps fading out so I can't press anything on the screen

EEuser81 by Visitor
  • 982 Views
  • 1 replies
  • 0 Helpful

Can’t choose Apple Music as Smart Benefit in Sim only Deal

Hello,I'm trying to upgrade my Sim Deal. I wonder if you can help me please. I’ve been an Orange/EE customer for many, many years. and am well overdue for an upgrade on my SIM, so tried to upgrade on the weekend to your Black Friday SIM Deal - 160GBa...

Blodyn74 by Visitor
  • 335 Views
  • 1 replies
  • 0 Helpful

Sim not delivered

hello I ordered a sim card on thursday 28/10/21  i got an email a day later to say its been dispatched but i have no received it, i gave a PAC code so my number with three has been disconnected and now without a phone for last 4 days!!! not very happ...

Amar4 by Visitor
  • 352 Views
  • 3 replies
  • 0 Helpful

Oder Confirmed, not dispatched

Hi, I ordered an iPhone 13 pro max silver 128gb 2 days ago but have not received any updates o the order apart from the confirmation email. I was told to ring EE to confirm the order which I had done yesterday and was told that my phone will be deliv...

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Molly9999 by Investigator
  • 349 Views
  • 1 replies
  • 0 Helpful

Upgrade

When I got to upgrade my phone is says they’re no deals for any phones. Also is that chat online feature gone?

Kk41 by Explorer
  • 273 Views
  • 3 replies
  • 0 Helpful

Re: Unlocking your EE mobile phone or device

I have been advised by ee that new handset sales from 10th December 2021 will be unlocked from day 1. I was also advised this would be clearly stated in the online shop. Today is the 10th and so far I can’t see a word making this clear. 路‍

cseaman by Established Contributor
  • 644 Views
  • 1 replies
  • 0 Helpful

iPad Air delivery

Hi there I ordered the iPad Air sky blue last Friday 3rd December and it was confirmed dispatch will be in 14 days so I will receive it before Xmas I just want to make sure that is still the case my reference tracking number is xxxxxxxxxx    kind reg...