Xbox series s & 24 month game pass

[Keighleg01]

Hey I order a Xbox series s add to plan and iv received tracking but not received the game pass code? 

[Leanne_T]

Hi there @Keighleg01

Thanks for coming to the community 🙂

You will receive an SMS within 7 days of receipt of your Xbox to complete activation of the Xbox Game Pass Ultimate using your Microsoft account.

Full details can be found in the Xbox Series S Gaming Bundle, page. 

Thanks 🙂

Leanne. 

[Bob316]

What do you do when you don't receive the text?

I received my xbox 2 weeks ago and still have not received the activation text. 150 could not help either!

[Leanne_T]

Hi @Bob316

Thanks for coming to the community. 

You will receive a text message from us with some instructions for the Ultimate Game Pass. We're working our way through the messages, so hopefully you'll have them soon.

Leanne. 

[Leanne_T]

Hi @Bob316

Sorry, could I just check do you have the 24 month game pass with your Xbox? 

If so, can you try going to this link ee.co.uk/xbox and entering your number?

Leanne 🙂

[Bob316]

Hi Leanne, yes the 24 month plan. 

The link says I have nothing to activate. Concerned as I am paying for this and my current paid game pass expires in a few days!

[Leanne_T]

Hi @Bob316

Thanks for coming back to me. 

Can you log into your My EE app, then add-ons, do you have the add-on showing? 

Thanks 🙂

Leanne.