Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15503 Views
  • 51 replies
  • 65 Helpful

YouTube is draining my allowance on video pass

Hi! I've got a video and gamers pass (smart benefits) and that includes YouTube.I've noticed few days ago that my allowance started to decrease significantly.I watch a lot of YouTube.To make sure it's nothing else, I've turned off all apps and checke...

Bladgier by Contributor
  • 904 Views
  • 9 replies
  • 0 Helpful

BT Sport ultimate app

I have BT sport ultimate on my phone through my contract as a benefit. Can I use the same logins for the bt sport app on my TV or Nvidia shield so I can watch in 4k?

Resolved! Add to Plan

Well, it seems EE are having problems getting stock for their add to plan scheme. I've just tried to get some headphones I'm interested in and neither are in stock with no time availability either. Back to Amazon then!

Re: EE SIM Plan Unlimited £27 UPG

I have the same think on the planEE SIM Plan Unlimited £27 UPGsays in my allowances unlimited mbs unlimited calls unlimited textOn Live chat been told this is not the case and a my EE error been with EE 14 years not greatNow saying cant speak to agen...

Speed Problem

About a month ago my speed drastically dropped from a consistent 72mbps to 49mbps, I have just performed a test on speedtest.btwholesale and it says ee have set my line profile to 53, why is this? when I signed up I was told speeds up to 78 and minim...

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dbzocchi by Investigator
  • 398 Views
  • 1 replies
  • 1 Helpful

Purple iPhone 12

I received a text about upgrading early so i went ahead and placed an order for the new purple iPhone 12. I saw on Apple it’s due to be released on Friday 30th April. EE website does say customers will received the phone the same day it’s released I ...

Upgrade

ee is sending offers that I can upgrade my phone but I can not do anything online and the assistants write that I can but nothing changes, it is probably easier to switch to another company as they treat the customer like this after 10 years

apple watch 6

Hi, tried to set up my plan for watch. It was said it would be activated within 4 hours but then it expired. I logged in to EE account and I can see the contract is active for the next 28 days. Any ideas?  

Trade in no s pen

So I'm due an upgrade but will need to send my device I have a galaxy note 9 it says trade in any condition  unfortunately I have lost my spen for the device will it still be accepted with ee trade in against my upgrade or do I need to buy a new pen?...