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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

4G Hub vs Antenna

Hey all. Got a quandary. My family live in rural North Staffordshire, UK, on a property that gets next to no 4G (zero inside, very patchy outside). I spoke to ofcom about getting better broadband and they told me I had to try 4G because my area was s...

Griff6784 by Investigator
  • 2076 Views
  • 11 replies
  • 2 Helpful

4G tablet, topping up pay as you go

I think I have accidentally linked my 4G tablet to a 4GEE wifi device, this is not what I have, I just need pay as you go 4G data on the tablet. I want to top up my tablets and link my tablets to 1 email address/one account but going round and round ...

amy_hout by Visitor
  • 482 Views
  • 1 replies
  • 1 Helpful

T-mobile debt ???

Hiso after trying to take out a new contract with EE over the phone they now tell me I have a outstanding debt against my name for T-mobile line I closed 15years+ i thought when you closed a account you then get a final settlement bill and that’s it ...

Kirat7 by Investigator
  • 906 Views
  • 5 replies
  • 2 Helpful

Resolved! VPN on Smart Router

I have just received a Smart Router which hasn't been installed yet. Previously I had a Bright Box. I would like to know whether it is possible to install a VPN on the new router, I use ProtonVPN> Thanks

Mortimer by Contributor
  • 4515 Views
  • 8 replies
  • 3 Helpful

Puc code

Good afternoon I have a sim contact with yourselves I also have a sim contract with o2 reason being o2 4g speed is pure toilet so I got a contract will ee to use in my dual sim phone. I have over a year left on o2 in which I'm leaving when I do am I ...

Resolved! No reply to cancel form

Does anybody know what happens when a mobile is unable to be delivered ?I Was told it was being sent back to EE by The courier so I cancelled the contract online and with the cancellation form but haven’t received any response from EE.When I tried to...

7lw by Investigator
  • 1344 Views
  • 8 replies
  • 1 Helpful

Resolved! Upgrade only has 4G plans

Bit confused on this one. I am looking to upgrade with phone and plan but all the plans are 4G and i am currently on a SIM only 5G plan. Also as an NHS employee i get unlimited data, is this still ongoing so i could apply it to the new plan? Thanks 

Resolved! Can a pay-as-you-go plan buy an international call addons?

Hi, I have a pay-as-you-go package, and I would like to add an international call plan, as I need to call US often. I tried texting to 150 with 500INTL1, but it doesn't work. So I guess this add-on is not for pay-as-you-go? Do you have any recommenda...