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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2856 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15986 Views
  • 51 replies
  • 65 Helpful

New SIM contact - no sim sent

Hi All, As the subject shows I have just taken out a new monthly SIM contract for 12 months but I haven't received the SIM card through the post or have had any tracking details sent.  I have been using my old HTC Desire from my previous EE contract ...

Gillmurg by Explorer
  • 479 Views
  • 3 replies
  • 1 Helpful

Resolved! Re: How do I get a VAT invoice

Hello,   Hope you are well and safe,   I am Anne from xxxxxx xxxxxxxxxx xxxxxxx,    We have made two payment on 29th Sep 2021.   30 GBP on 29/09/2021 40 GBP on 29/09/2021   Could you please kindly send me the VAT invoice for this above payments.   Ki...

rakhithad by Contributor
  • 1985 Views
  • 1 replies
  • 1 Helpful

Resolved! Topping up Mobile Broadband

Hi there! I’ve recently purchased your 4G Mobile Broadband and need to top it up but i’m having trouble.The page is asking for an ‘07 mobile number which the broadband does not have, I can only find a 6 and a 13 digit number. I’ve tried calling for h...

Are you tied to Network?

Hi, I have found my old phone & want to use it for work purposes only. Does anyone know if the handset is tied to EE? If the handset is tied to EE how do you unlock it to allow you to use a different network, please?

Can't unlock ee payg phone

Hi, I'm having trouble unlocking my ee payg phone.  It comes up with For security reasons, you're temporarily unable to unlock your device. Please try again in a little while. Could someone please help me?  Thanks in advance

Claim Samsung buds

Hello, I need help claiming my free Samsung buds. I do not how to claim and can someone tell me the step by step of how I can claim them. I received my new phone recently and as part of the offer I can claim the buds. I do not have any confirmation e...

Brightbox 2 Time Sync Not Working Again

Looks like the bright box 2 router time sync is not working again.Should be syncing to ntp.madesimpletechnology.com but the date shows as 01 JanNone of the Time settings are configurable on the router so I'm reliant on either EE using reliable time s...

Hutch641 by Investigator
  • 1626 Views
  • 27 replies
  • 5 Helpful

Wifi calling

Why is my WiFi calling not working? I updated my phone lastnight and all of a sudden its not working and can't find it on my phone?

Samsung earbuds Sept 2021 offer

Recently ordered the Samsung S21 almost 3 weeks ago and it was out of stock. Waiting for it to become in stock only to be told yesterday it was in stock but my order didn't go through properly. It states on my account it was ordered well within the e...