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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Remove a phone line

I need to remove a phone line from my account. I am out with my sim only deal, it expired in February. Can I do this online?

Re: No order delivery date

Hi I’m in the same situation as the above user. I’ve ordered a product with you and I’m yet to get any notification as to when it’s going to be delivered or dispatched. Many Thanks. 

PJ38 by Explorer
  • 420 Views
  • 1 replies
  • 0 Helpful

order number for new sim only deal

I changed my package on line as I was out of contract. I moved to the current sim only 100gb for £20 deal for 18 months. I didn't get an email to confirm but just a series of texts which I have deleted. all I need is the order number as the order app...

Thanks

I just wanted to pass on my thanks to the customer service team who helped me sort out my upgrade today with minimal fuss. Particular thanks to Ian ****** who made me laugh whilst sorting my payment. Doing a great job guys keep it up!      [mod edit:...

THANK YOU

Following my recent rantings about not having access to ,my bills, I am delighted to say that this has now been resolved. A big thank you to my caller (sorry forgot your name, but wonderful Geordie accent - if I got that right) for sorting it all out...

Insurance

My son's contract is registered to my account, and he has recently bought himself an iPhone 11. I am paying a small fee for insurance on top of his contract, but I'm unsure whether this will still cover him now that he has a new and significantly mor...

Unlimited data

Will done on EE in rolling out this offer for NHS workers who deserve everything that they get for the sacrifices they are making under the current climate.  Are there any plans to extend this offer to other frontline staff(Fire/Police and Prison ser...

Kenr by Visitor
  • 545 Views
  • 2 replies
  • 0 Helpful

Order and delivery

Hey everyone. I've seen a lot of issues with deliveries over the last few weeks, which is understandable during these difficult times. I was just wondering if there is still a longer than usual wait for delivery or not? I placed an order Yesterday fo...

Calfin by Investigator
  • 553 Views
  • 7 replies
  • 0 Helpful