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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Just upgraded and Ordered wrong colour

Hi , I  just upgraded , but ordered  the wrong  colour , I called 150  but not able to speak to anyone due  to covid. I want to cancel and re-order .lMy order is not even 10 minutes old ...  please help? 

Weena711 by Explorer
  • 1605 Views
  • 6 replies
  • 2 Helpful

Resolved! Ordered upgrade a few weeks early but no sign of phone being sent

Hi, I smashed my phone and the touch screen is no longer viable so I decided to pay the early upgrade fee (as it was due 5th June) so that I could get a new phone earlier and be able to use it. I paid for the new phone and early upgrade on Saturday a...

KateW85 by Explorer
  • 2059 Views
  • 2 replies
  • 3 Helpful

no delivery email

I placed an order to upgrade my phone and package earlier today (27,05) but have not received any confirmation email so im not sure if the order was completed, on my EE page it still showing that I am due an upgrade even tho I upgraded this morning

Uograde

I placed a order on the 23rd May and phone hasn't been delivered and on my EE it says still available to upgrade but the plan I picked isn't there anymore. 5G essential plan with 30GB data for £59 and £70 upfront for the phone.  Can someone tell me i...

Nat type

Hi, I have a 4GEE router and it won’t let me connect my switch to online play it’s saying I have a Nat Type C (which is closed) I need a or b to be able to online play! I called EE and they reset all the settings as it should let me online play but i...

Flood2020 by Investigator
  • 3726 Views
  • 15 replies
  • 1 Helpful

4g hub

Received my 4g wifi hub a few days ago but still no sim card? Any idea how long it takes

Dyson37 by Visitor
  • 615 Views
  • 1 replies
  • 0 Helpful

Order

Good afternoon, I ordered an Active 2 smartwatch on the 20th May and received my order number, but I've no contact since and the online order tracker tells me it's unable to show my order details.  Would you be able to give me an update? Thank you,

Order

I am due an order today but have had no text for a time slot or anything else and i just want to know if its coming today or not

Matb by Explorer
  • 418 Views
  • 2 replies
  • 0 Helpful

Compliment EE Staff

I'd like to compliment Rachel from South Wales who was so helpful on the phone this morning in helping sorting out a problem in topping up my Dad's phone.  The family are all releived that Dad can continue to call us while he is hospital. Thank You! ...

Gill19 by Visitor
  • 576 Views
  • 1 replies
  • 0 Helpful