Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2976 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16193 Views
  • 51 replies
  • 65 Helpful

Transferring number problems

Transferred to EE about two weeks ago got my new sim/phone etc no problem. Got the PAC code and my number transferred across so everyone can contact me on my old number (happened within 24 hours) and when i ring or text anyone that has me saved it's ...

edstart by Explorer
  • 929 Views
  • 2 replies
  • 1 Helpful

Potential data breach

Wondering if a data breach has happened - received a weird phone call today regarding PPI and content of the conversation (Some of my personal details) would only be known by EE - this is worrying 

sim1_24 by Investigator
  • 883 Views
  • 6 replies
  • 4 Helpful

Ordered an Upgrade - No confirmation

Hi, I placed an order over the phone yesterday for an upgrade to my Apple Watch contract.  All the up-front costs have been taken from my debit card, but I've received no confirmation email and there is nothing in My EE which suggests that anything h...

Leaving EE and Getting PAC Codes

We currently have five numbers with EE and we have been trying for nearly a week to get PAC codes for two of the numbers and to terminate the contract with settlement charges. We get nowhere on the live chat as it does not even recognise the names of...

When will my phone arrive

I ordered a phone last week and payed the early upgrade when will my phone arrive as I only ordered it coz it said sent out in 24hours it's due for normal upgrade in 2 weeks 

lilbird by Explorer
  • 421 Views
  • 1 replies
  • 0 Helpful

Ordered pay monthly phone

So i ordered an upgrade 2 days ago, paid 240 for the early upgrade, all went through fine, says it would only take a day to be dispatched and i should receive a text and ive had nothing. Not only that, the payment hasnt been taken from my account, it...

Nintendo

Hii ordered a Nintendo switch after finally waiting and added to my additional itemsit said confirmed and wait for an email but there is nothing in my emails or junk and I don’t want it to go out of stock again and have to wait 

Gerrylaz by Investigator
  • 453 Views
  • 3 replies
  • 0 Helpful

Broken tracking on smart watch

Ordered a samsung active 2 to be added onto my contract last week, but after the initial confirmation email i have received no updates. It stated dispatch was normally 1 day, but im unable to track it using the number provided. With no contact number...

Just upgraded and Ordered wrong colour

Hi , I  just upgraded , but ordered  the wrong  colour , I called 150  but not able to speak to anyone due  to covid. I want to cancel and re-order .lMy order is not even 10 minutes old ...  please help? 

Weena711 by Explorer
  • 1659 Views
  • 6 replies
  • 2 Helpful

Resolved! Ordered upgrade a few weeks early but no sign of phone being sent

Hi, I smashed my phone and the touch screen is no longer viable so I decided to pay the early upgrade fee (as it was due 5th June) so that I could get a new phone earlier and be able to use it. I paid for the new phone and early upgrade on Saturday a...

KateW85 by Explorer
  • 2086 Views
  • 2 replies
  • 3 Helpful