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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Just upgraded- lost add-ons

hi,  just upgraded via the text service which was great. However i was told my 7gb free data would transfer over to my new contract. It hasnt though and i cant contact customer services to ask why. Hoping for some help on here. Cheers

Ben56 by Explorer
  • 471 Views
  • 4 replies
  • 0 Helpful

Huawei Router vs EE Router

Hi - thanks in advance if you can help with this one. I live in the remote north of Scotland - WiFi is dire at the best of times. I am a headteacher and during lockdown this has proved to be the most stressful and frustrating issue - I regularly drop...

Katvanv by Investigator
  • 1965 Views
  • 6 replies
  • 1 Helpful

Resolved! New contract help!

I want to upgrade my current contract as I am eligible for an early upgrade. However I do not have access to my current contract with EE and will not have access for quite a while. I wanted to purchase the Samsung galaxy S20 as I'm eligible, but I ne...

Libby947 by Visitor
  • 1391 Views
  • 1 replies
  • 1 Helpful

Data

I have unlimited data but saying I have used allowances for hotspot. Will I be charged for still using hotspot?

Cal17 by Visitor
  • 586 Views
  • 1 replies
  • 2 Helpful

My phone number

Hi am new I got a bill pay phone and on my bills it says the phone number that came with the phone but the phone as my old number don't understand which number is the right one as am using the phone and comes up as my old number??? 

Resolved! 4GEE HomeHub, be careful what you wish for!

I am less than a month into a new contract with EE after nervously wondering whether using the 4G network for my home broadband would be better than the rubbish internet I get over landline. Wow... really impressed. It worked as advertised and the in...

mic617 by Investigator
  • 3098 Views
  • 12 replies
  • 2 Helpful

mobile router

  I am looking to buy a mobile router so I can be away from home and still access the internet and work emails. Can you suggest which product and do you have information on what it will cost for the device and the sim deal?

p73 by Investigator
  • 1153 Views
  • 7 replies
  • 3 Helpful

Business upgrades

I placed an order for a business upgrade, had an email with an order number, but nothing else since. The order number isn’t recognised on the order tracking page.

billyt427 by Investigator
  • 506 Views
  • 4 replies
  • 1 Helpful