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Uograde

MmCdiarmid87
Explorer

‎27-05-2020 10:21 PM

I placed a order on the 23rd May and phone hasn't been delivered and on my EE it says still available to upgrade but the plan I picked isn't there anymore. 5G essential plan with 30GB data for £59 and £70 upfront for the phone.  Can someone tell me if my phone 1. Has been upgraded, 2. That plan I will get as that's what I was offered. 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-05-2020 10:23 PM

@MmCdiarmid87   How did you place the order ?  If it was online it might not of gone through and it would be best to call customer services about this.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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MmCdiarmid87
Explorer
In response to Chris_B

‎27-05-2020 10:28 PM

Yes was online, I thought delivery may be later than normal with all going on.  I'll give them a call thanks for your help. 

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