adjusting the volume on a very old Alcatel mobile phone with no internet access

[Peter133]

Does anyone know how to adjust the volume on an Alcatel mobile phone with no internet access ?

[Northerner]

Hi @Peter133 

Which model do you have? 

Are there not buttons on the side? 

Thanks

[Techhead]

Why does the phone need internet access to change the volume?

[Peter133 · Accepted solution]

Hi Northerner.  There are no buttons/sliders on the side.  I'm afraid that I don't know the model.  It is just a very basic mobile phone that just does phone calls and texts.  I got it for £4 in Asda a few years ago and just have it for emergency use in my car.

[Peter133]

Hi Techhead,

It doesn't need the internet, it just hasn't got access to the internet.  It is a very basic mobile phone that just does phone calls and texts.

[Christopher_G]

Could you post a picture of your phone, @Peter133? Just so we can find out which model it is.

Chris

[Peter133]

Hi Chris,

I don't seem to be able to scan my phone.

[Christopher_G]

Are you able to take a picture of it from another phone or camera and upload it, @Peter133?

Or identify it through a Google search of Alcatel phones?

Chris

[Peter133]

I've at last managed to upload a picture of my Alcatel phone.  I seem to have two images of the same phone.  They are shown below.

[mod edit: image rejected due to it containing personal information]

[Christopher_G]

Hi @Peter133

We couldn't approve the image as it had some email addresses on it. I think I've figured out that it's an Alcatel Onetouch 1010 though.

Please try the steps on this Alcatel Support page.

Chris