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add second number on ee app

adrianahublea
Investigator
Investigator

hi, how can i add a second no to my ee app? i have a pay as you go and a contract, and in the app i can see only the pay as you go, and i don't know how to change, or to add the second no (contract). Thanks for your help.

5 REPLIES 5
Chris_B
Grand Master
Grand Master

@adrianahublea   The contract one will have its own account it’ll be easier to move the PAYG to the contract one.      I think you’ll need to call customer services to do this as you need to merge the accounts in to one. 

XRaySpeX
Grand Master
Grand Master

You can't mix contracts & PAYG. You'll need to create a new MyEE for the contract with a diff email addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Thanks. My idea was to transfer the pay as you go to the contract, but seems like ee is not accepting this from ee pay as you go to ee contract, should be different supplier, and they do. So... 😞 

Thanks. Great, and i would have to create another email as well. 😞 

eMail addys are 2 a penny!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)