add second number on ee app
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23-06-2020 01:47 PM
hi, how can i add a second no to my ee app? i have a pay as you go and a contract, and in the app i can see only the pay as you go, and i don't know how to change, or to add the second no (contract). Thanks for your help.
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23-06-2020 01:53 PM
@adrianahublea The contract one will have its own account it’ll be easier to move the PAYG to the contract one. I think you’ll need to call customer services to do this as you need to merge the accounts in to one.
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23-06-2020 01:59 PM
You can't mix contracts & PAYG. You'll need to create a new MyEE for the contract with a diff email addy.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-06-2020 02:04 PM
Thanks. My idea was to transfer the pay as you go to the contract, but seems like ee is not accepting this from ee pay as you go to ee contract, should be different supplier, and they do. So... 😞
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23-06-2020 02:05 PM
Thanks. Great, and i would have to create another email as well. 😞
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23-06-2020 02:21 PM
eMail addys are 2 a penny!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
