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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15535 Views
  • 51 replies
  • 65 Helpful

Resolved! Shared SIM

Does EE still offer a shared SIM card, so one phone number across 2+ devices? Found some outdated documentation and there is a hint of one, but nothing concrete.

replacement SIM from CARE

Just put my replacement SIM card into my fone and recieved a SMS saying please visit ee.co.uknewsim to register it. I put that link into pC and its just my EE account that comes up with nothing about registering a replacment SIM. Please help 

Litl-1 by Explorer
  • 528 Views
  • 3 replies
  • 4 Helpful

Two phone numbers on my bill

I recently upgraded my phone but now I have to pay for two phones, this was very confusing and my bill should be only £33.99 and is now £89 this was never the idea and I need to get the cost down, The selling techniques are very confusing  and it sho...

Karen128 by Explorer
  • 772 Views
  • 4 replies
  • 0 Helpful

add second number on ee app

hi, how can i add a second no to my ee app? i have a pay as you go and a contract, and in the app i can see only the pay as you go, and i don't know how to change, or to add the second no (contract). Thanks for your help.

Resolved! pay as you go

I just switch my EE contract to pay as go. But my sim is I not working, so cannot call 150 number, I am abroad and the online chat doesn’t work with pay as go customers. I have been on 2 calls this morning with customer service via skype… there is £1...

4g wifi data add on

When I try to buy a data add on, I get a list of prices but no mention of how much data I will get. Does anyone know how much you get for £35 and £50 please? I have called EE but they don't know!  Why do I have to wait until I run out of data before ...

Rachelk1 by Investigator
  • 887 Views
  • 4 replies
  • 0 Helpful

Resolved! Will the new SIM I ordered be a Nano type?

I'm on a pay as you go contract and I just got a new phone.  My current phone uses a micro sim type, but my new one a Nano type.  I went through the reorder process, but it didn't ask me what type of sim I need.  Are all the SIMs EE use Nano now, or ...

Mamlewis by Explorer
  • 1657 Views
  • 2 replies
  • 4 Helpful

Resolved! cancel sim

How do I cancel my out of contract I watch, I don't use that any more.

Steylpat by Visitor
  • 1669 Views
  • 1 replies
  • 3 Helpful

Sim Card not working

Hello there, I have an old Orange sim card with my account and on about 13th of june it has stopped working. I get no signal and cannot receive/make a call or receive/send messages at all. Is there anyway i can get a new sim as i need the PAC code to...

Sim not activating

I purchased a sim from Tesco's yesterday and a £15 top up, it's been approximately 28/29 hours and the sim still hasn't activated I've tried everything, phone on and off, sim out and back in, aeroplane mode n back to normal and nothing, I can't call ...

Keir1 by Investigator
  • 1607 Views
  • 12 replies
  • 0 Helpful