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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3019 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16318 Views
  • 51 replies
  • 65 Helpful

Impossible to get PAC code

Hi Just had a frustrating conversation with a call centre in South Wales. I want to port my number of 20 years across to Vodaphone and need a PAC code. I more or less stopped using EE a couple of years ago as their coverage in the rural UK is abysmal...

Oldpilot by Investigator
  • 1278 Views
  • 14 replies
  • 4 Helpful

add to plan dispatch

Hi folks, just wondering if anyone knows a rough estimate for add to plan items being dispatched/ delivered. Thanks  

rorr89 by Visitor
  • 451 Views
  • 1 replies
  • 1 Helpful

Where is my data going?

We have an unlimited sim, which we gift data to another 4g sim - we live in a rural area so don't have access to broadband.  We gift 100gb data a month, which should be plenty for what we use, however we are half way through the data in ten days.  We...

SONOS not connecting to 4G Router

Hi - I've recently changed to a EE 4G Router due to poor fixed broadband.  Router is working well and most devices have connected with no problems but it is not finding SONOS devices when I try to connect with Ethernet.  Poor IT skills so any help gr...

TL1164 by Visitor
  • 1094 Views
  • 1 replies
  • 1 Helpful

Resolved! Ive upgraded but my telephone number hasn't been transferred

Hi,   Please help, Ive upgraded my iPhone xxxxxxxxxxx to iPhone 11 but I can receive calls on this number but when i ring out it says xxxxxxxxxxxx.  Also if someone messages me on whats app when I'm out of wifi I Cant see it or access the internet.. ...

Mirwill by Visitor
  • 1666 Views
  • 1 replies
  • 1 Helpful

Resolved! upgrade

Hi all just a quick question. I am currently on a pay monthly sim plan and have been for a few years. I am due an upgrade, and would like a new phone. If i change to a mobile upgrade plan, can i still keep my existing mobile number? Between kids scho...

kate-88 by Investigator
  • 2033 Views
  • 6 replies
  • 8 Helpful

sim issue

Hi I have upgraded to SIM only and kept my handset and number. I have inserted the new SIM today. All calls now go to my voice mail message without ringing the phone. When I dial out on my phone it is showing a totally different number to mine.  I ha...

Trudypink by Investigator
  • 602 Views
  • 5 replies
  • 0 Helpful

Resolved! Shared SIM

Does EE still offer a shared SIM card, so one phone number across 2+ devices? Found some outdated documentation and there is a hint of one, but nothing concrete.

replacement SIM from CARE

Just put my replacement SIM card into my fone and recieved a SMS saying please visit ee.co.uknewsim to register it. I put that link into pC and its just my EE account that comes up with nothing about registering a replacment SIM. Please help 

Litl-1 by Explorer
  • 561 Views
  • 3 replies
  • 4 Helpful