Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Register a 4gee wifi device

I bought a 4gee Wi-Fi device from Argos with 6GB of data included. I would now like to register it to my EE account. I created an account and am now at step 2 'Add accounts'. I entered my SIM mobile number under 'My EE mobile-Add a device' and got a ...

Keith19 by Explorer
  • 1176 Views
  • 3 replies
  • 0 Helpful

Re: PAC code

Hi, I'm confused. I ordered an EE sim 4 days ago, and on the application form I put the PAC code from 3.Have got the EE sim now , and it's in phone , but it's not changed to my 3 number. So do I just wait, if so,  how long for?  

PAC code

My upgrade date is 25th July 2020. How soon can I request a PAC code?

AW1974 by Visitor
  • 525 Views
  • 2 replies
  • 0 Helpful

My order for new iphone11

Received confirmation of order saying it is in stock would be despatched within one day.  This was on the 15th June (now the 23rd). No way of tracking it... just says it can’t track it!!  What is going on?  

Getting new PAC code as soon as number has transferred...?

Hi,I moved to EE about 30mins ago (old number transferred from another network) but now I need a PAC from EE to move it back to the same network (new contract - as apparently you cannot move to same provider under different contracts...).I have reque...

Vixxx by Investigator
  • 634 Views
  • 5 replies
  • 0 Helpful

Activate New Sim for 4Gee Wifi Mini 2

I have received my upgrade 4Gee Wifi Mini 2 and have tried EVERYTHING to activate the sim to no avail - 3 hours later and sheer frustration ready to throw it !  HELP!

mauguste by Explorer
  • 901 Views
  • 2 replies
  • 1 Helpful

Supporting charities

Hi there, Is EE supporting charities through the COVID-19 crisis and beyond? If so, how so and would it be possible to speak to the team that is managing the response?

Terrible customer experience, unable to properly deliver my phone

I am having an absolute nightmare trying to upgrade my phone. This started a month ago, when I placed an upgrade order for an iPhone 11 Pro Max. The upgrade was confirmed, however I received no communication beyond that. The phone was dispatched and ...

TRG103 by Investigator
  • 692 Views
  • 7 replies
  • 0 Helpful

Unable to transfer my number

Hi I have recently ordered a sim deal with 100gb data. On checkout I entered my PAC code to transfer my number. The sun has arrived and the number has not been transferred and the sim plan is showing as 50gb not the 100gb plan I picked. I have gone t...

ShaunT90 by Visitor
  • 532 Views
  • 2 replies
  • 0 Helpful