Community Activity

Absolute joke

Signed up to a new contract of 50gbt and given 20gbt customer service team are an absolute joke no one is willing to sort this out keep telling me to wait a few more days been 4 days of pure hell. Want to cancel this contract already and go with anot...

MsRoye by Investigator
  • 86 Views
  • 8 replies
  • 1 Helpful

Resolved! Not receiving OTP from Amazon

I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...

BM_Rob by Valued Contributor
  • 2951 Views
  • 14 replies
  • 11 Helpful

Charging for device even after contract ends

Hi, My first time posting here and unfortunately it’s not a positive post…. So, 2 years ago I took out an Apple Watch Ultra contract with EE. This contract included the watch being paid off and some data every month. Ok, so aside from the eye-waterin...

Aevans66 by Investigator
  • 21 Views
  • 4 replies
  • 2 Helpful

Resolved! Can't link broadband or mobile to my EE account

I've recently moved my mobile back to EE as well as upgrading my legacy broadband to Fibre. However my account only shows my legacy (now cancelled) broadband and no phone or fibre. I've called multiple times, had several tickets raised and I'm still ...

ACTUALLY URGENT!! - Roaming in China

This is an urgent request for help, serious answers only please.My son is onboard a container ship bound for Shanghai due to dock on 28th April.He is disembarking for emergency repatriation to the UK.He needs access to mobile calls using his EE SIM o...