Your Add To Plan Order - xkn*********

Majmt
Explorer

‎02-02-2019 01:33 PM - last edited on ‎03-02-2019 08:17 AM by

Afternoon,

I was due to receive the above add to order item on the 30th January. The item was delivered home but my partner was not expecting a parcel, so advised to the delivery driver that it was sent in error. So he took it back with him. Can you please look into this item and arrange redelivery.

Thank you

 

 

 

Mod edit: [please do not post personal information on the community]

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5 REPLIES 5
Northerner
EE Community Star
EE Community Star

‎02-02-2019 01:55 PM

Hi @Majmt

 

You will need to call CS on 150 about this request as there is no customer account access on these forums.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Profile closed
Not applicable

‎02-02-2019 01:56 PM

Hi @Majmt

 

Welcome to the EE Community,

 

You will need to contact customer services on 150 from a EE phone or 0800 956 6000 opt 2 opt 4 from a landline.

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Majmt
Explorer
In response to Profile closed

‎02-02-2019 02:02 PM

Is there not an email address for customer services?

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Profile closed
Not applicable
In response to Majmt

‎02-02-2019 02:11 PM

Hi, @Majmt,

 

No! Unfortunately!

 

mAh8v

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Katie_B
EE Community Support Team
In response to Majmt

‎03-02-2019 08:16 AM

Good Morning @Majmt. 

 

Have you been able to contact our customer care team?

 

Katie 🙂