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Community Activity
No landline
Changed to EE for broadband, home phone and mobile on 19th March and after ages spent on phone trying to sort it out here it April 24th and still no active landline. Considering I'm a full time carer for my husband and have health issues myself I wou...
Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
Still getting contact and bill queries for ended contact
I'm still getting contact from EE regarding a contact I ended many months ago. I've cancelled the DD and still getting letters saying I must reinstate it. Trying to find an email contact as phoning is not easy with work commitments. Obviously my a...
SMS 150 Commands?
In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?
Inclusive Extra Inclusive Extra ROAM ABROAD Pass
I want to just add it and be able to use my Internet in USA
Resolved! I can't find my account number
I am in the situation and I can't find a account number to add my broadband and Tv packages
Scam call
hi,I have just received a call from 020 35189361 offering an exclusive offer:Sim plan:-unlimited minutes-unlimited text-unlimited internet data-1000 minutes International minutes-12-month contract with 5G datafor a special price of £10. I almost fel...
Parental Controls Smart Hub 2
Just joined from VM and have also taken out a landline.I have the Hub in Router Mode with WiFi off as I have a mesh Linksys system connecting the WiFi throughout the home. I have had no issues with the speed and connection but I can’t seem to access ...
Smart Hub Pro and IPV6
I have a 1G service FTTP with the smart hub pro and generally it is working.looking through all the settings I have an issue on IPv6. The hub status is enabled but the IPv6 network status is disabledI cannot find a method of enabling it and the guide...
Order missing from my account
I ordered a TV on the EE site last Friday (18 April). I got the confirmation email and a text saying the cost’s been added to my monthly bill. Since then, two big problems:The order has vanished from my online account and the EE app still refuses to ...
