XKO order does not work

[rhinostrength]

Hello,

I ordered the following 1 week ago today,  the 17th June

LG 43 inch Smart 4K Ultra HD HDR LED TV | Black,

I have tried to check the order tracking, but this says it's invalid tracking ID,

XKO 

[Chris_B]

@rhinostrength  The XKO number is an order number not a tracking number. 

[mikeliuk]

Hi @rhinostrength ,

Does the information at the below help at all?

https://ee.co.uk/help/help-new/orders-and-delivery

[James_B]

Hi @rhinostrength,

Welcome to the EE Community. 🙂

It looks like the TV you ordered is now out of stock. Please get in touch with Customer Care to check the status of your order.

James