Wrong upgrade ordered

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crazycurls31
Visitor

‎01-08-2020 01:20 AM

Like a silly thing ordered a 11 pro instead of 11 pro Max yesterday not delivered yet but how easy to change my order!

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BrendonH
Community Hero
Community Hero

‎01-08-2020 03:20 AM

You need to call EE.

 

If it hasn't been dispatched yet then they can change the order.

 

If it's been dispatched then you will have to wait until you receive it to then send it back. Then once they process the return you can upgrade again

 


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

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BrendonH
Community Hero
Community Hero

‎01-08-2020 03:20 AM

You need to call EE.

 

If it hasn't been dispatched yet then they can change the order.

 

If it's been dispatched then you will have to wait until you receive it to then send it back. Then once they process the return you can upgrade again

 


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below