Wrong SIM number in my settings

ClaireBM
Visitor

In the settings of my new phone (Xperia 1 II dual reconditioned), there is a wrong phone number associated with my SIM card, but when I call it, it doesn't work, while when I call my number, my phone rings. It's still a problem with several apps though, such as Revolut for example, that keeps using this wrong number instead of mine. What's going on? How to fix the problem?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @ClaireBM.

 

Is it a physical SIM card or an eSIM that you have?

 

Chris

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