Will I receive an eSim barcode in my new sim pack ?

AlanN
Visitor

Hi I ordered today a new pay monthly SIM only. included pac code with order.

Will I receive ability to use eSim in the multipack, or is that a seperate request. it wasn't given as an option during order process

Do I need to use the physical SIM first and convert to eSim later

 

Thanks

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@AlanN  Its a separate request for this.  Just put your sim in the device and follow the instructions on the QR pack when you receive it.   To request a QR pack it’s call customer services or go to your local store by appointment only. 

but read THIS  first 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@AlanN  Its a separate request for this.  Just put your sim in the device and follow the instructions on the QR pack when you receive it.   To request a QR pack it’s call customer services or go to your local store by appointment only. 

but read THIS  first 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.