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Why only getting 3 g

Den123
Established Contributor
Established Contributor

Hi there I have iPhone 12 Pro but when on data only getting 3 g done airplane mode goes 4g for a bit then back to 3 g and also reset network setting any help please 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Hi @Den123 

 

Assuming that you are on an EE-pay-monthly plan, is this a recent problem?

 

Have you checked for any network issues in your area, that might be causing a problem with 4G coverage? Check here under the "I have a problem" link

Den123
Established Contributor
Established Contributor

Yes a pay monthly customer and done all that and no problems In my area so I just wait and see if it sorts it self out