Why isn’t itemised billing working

[Coockiecrumble1]

Been looking for over two weeks now and itemised billing isn’t available.

[Chris_B]

@Coockiecrumble1  itemised billing is available and you’ll need to set this up by calling customer services as it’s a paid for service. 

[Coockiecrumble1]

I have this facility enabled on my account and I’ve not been able to access it for two weeks 

[Jon_K]

What happens when you try to access this feature, @Coockiecrumble1?

Do you get an error message?

Jon

[Coockiecrumble1]

Yes got an error message. 

it is working now though thank you 

[Jon_K]

Thanks for letting us know it's now working, @Coockiecrumble1 🙂